Using AI at work

Rewrite Difficult Instructions in Plain Language with AI: Preserve Conditions, Exceptions, Negation, and Deadlines

This exercise rewrites four fictional borrowing rules in clearer language while preserving the registered-member requirement, the 7-day deadline, the prohibition on extending reserved materials, and the rule that non-reserved materials may be submitted for one extension request without guaranteeing approval.

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Who this is forBeginners who want to make formal instructions easier for general readers to understand without accidentally removing important conditions or exceptions

What you need
  • You only need to be able to copy the original rules as separate sentences.
  • S1–S4 below are entirely fictional operating instructions, not laws or actual regulations.
  • No real membership details or personal data are required.

01Mark the conditions that must remain before rewriting

The goal of plain-language editing is not to remove content but to express the same rules more clearly. Before rewriting, identify elements that would change the meaning if removed, such as membership requirements, time limits, prohibitions, the number of requests allowed, and whether approval is guaranteed. The following text is a fictional operating guide created for this tutorial, not a rule from any real library or organization.

Sample input
S1 Borrowing is available only to registered members.
S2 Items must be returned within 7 days, including the borrowing date.
S3 Reserved materials cannot be extended.
S4 Non-reserved materials may be submitted for 1 extension request before the return deadline, but making a request does not mean the extension has been approved.
source IDElement that must be preservedMeaning that must not change
S1Registered members onlyMust not be changed to anyone can borrow
S2Including the borrowing date, within 7 daysMust not be changed to 7 days starting the day after borrowing
S3Reserved materials, no extensionMust not be changed to extension available under some condition
S4Non-reserved materials, before the deadline, 1 request, extension request allowed, approval not guaranteedRequesting an extension must not be changed to automatic approval

S4 contains several conditions in one sentence. It can be split into shorter sentences, but all of the following must remain: non-reserved materials, before the deadline, 1 request, the distinction between requesting and approval.

02Ask for clear wording and meaning preservation at the same time

If you only ask AI to make the text easier, conditions may be omitted. State explicitly which information must be preserved. In this exercise, ask for shorter sentences and everyday wording while preventing the addition of new benefits or exceptions.

Prompt
Rewrite the fictional instructions S1–S4 below in plain language that a beginner can understand.

Rules:
- Preserve the meaning of each source ID exactly.
- Do not remove or soften conditions, exceptions, negative wording, numbers, or deadlines.
- Preserve registered members only in S1.
- Preserve including the borrowing date and within 7 days in S2.
- Preserve reserved materials cannot be extended in S3.
- Preserve all of the following in S4: non-reserved materials, before the return deadline, 1 extension request, request allowed, approval not guaranteed.
- Do not change request allowed into approved or automatically extended.
- Do not invent fees, penalties, additional extensions, or exceptions that do not appear in the source.

For each source ID, show the plain-language version and the key conditions preserved from the original.

Plain wording can be created by shortening sentences or splitting one sentence into two. However, if the revised text expands or restricts a user's rights or obligations compared with the source, it is no longer simple editing. It has changed the rule.

03Match each original sentence with its plain-language version

The result below is not a measurement of any actual service's rewriting performance. It is an editorial example created and reviewed with AI assistance to demonstrate meaning preservation. Before deciding whether the text sounds easier, first check whether every original condition is still present.

Example result
S1 Plain language: Only registered members can borrow materials.
Preserved condition: borrowing available only to registered members

S2 Plain language: Return the item within 7 days, counting the day you borrowed it as the first day.
Preserved condition: including the borrowing date, within 7 days

S3 Plain language: You cannot extend the borrowing period for reserved materials.
Preserved condition: reserved materials, no extension

S4 Plain language: For materials that are not reserved, you may request 1 extension before the return deadline. However, submitting a request does not mean the extension has been approved.
Preserved condition: non-reserved materials, before the deadline, 1 request, request allowed, approval not guaranteed
IDOriginal meaningPlain-language meaningPreserved?
S1Registered members onlyOnly registered members can borrowPreserved
S2Within 7 days including the borrowing dateWithin 7 days counting the borrowing datePreserved
S3Reserved materials cannot be extendedReserved materials cannot be extendedPreserved
S4Non-reserved materials: 1 extension request before the deadline, approval not guaranteedNon-reserved materials: 1 request before the deadline, request does not guarantee approvalPreserved

04Find sentences that are simpler but change the rule

The most important error to catch is turning a statement that says you may request an extension into a statement that says you may extend it or that the extension is approved. The wording difference may look small, but the condition communicated to the reader changes substantially. Removing the phrase including the borrowing date from the deadline calculation creates the same kind of problem.

Flawed result
S2 Plain language: You can use the item for 7 days starting the day after you borrow it.

S4 Plain language: Non-reserved materials can be automatically extended once until the return date.
Incorrect partHow it changes the sourceCorrection
7 days starting the day after borrowingChanges S2's rule that the borrowing date is includedRestore within 7 days including the day borrowed
Automatically extendedChanges S4's request allowed into approval or automatic processingRestore that 1 extension request may be submitted but approval is not guaranteed

In plain-language editing, preserving logical relationships matters more than removing words. Even if the explanation becomes slightly longer, it is better to keep the second sentence that distinguishes a request from approval.

05If the source itself is unclear, create clarification questions instead of guessing

Rewriting can reveal details that the original instructions do not define. For example, S4 does not state what criteria are used to approve an extension request. In that situation, do not ask AI to invent a rule. Instead, ask it to create a list of questions for the person responsible for the policy.

Prompt
Keep the meaning of S1–S4 unchanged and write clarification questions about points that a user may still want to know but that cannot be answered from the source alone.

Conditions:
- Do not guess answers that are not in the source.
- Write questions only.
- In particular, distinguish whether S4 defines the approval criteria or processing method for an extension request.
- Do not invent new rules, penalties, fees, or exceptions.
Example result
Example questions that need confirmation:
1. What criteria are used to approve an extension request for a non-reserved material?
2. How is the user informed whether an extension request has been approved?
3. If an extension is approved, how is the new return deadline determined?

The answers to these questions do not appear in S1–S4 and require separate confirmation.

Creating a clarification question does not justify guessing its answer. Leaving information unresolved when the source does not define it is better than creating an incorrect rule.

06Final check: confirm the meaning is unchanged before judging readability

For the final review, place the original and plain-language versions side by side and mark conditions, numbers, deadlines, and negative wording. Only after that should you judge whether the text reads naturally. Words such as only, within, cannot, request, and approval deserve special attention because small changes can alter the meaning.

Checklist
[ ] Does S1 still say registered members only?
[ ] Does S2 still include the borrowing date in the calculation?
[ ] Is the number 7 in S2 unchanged?
[ ] Does S3 still preserve the negative rule that reserved materials cannot be extended?
[ ] Does S4 still apply only to non-reserved materials?
[ ] Does S4 still require the request to be made before the return deadline?
[ ] Is the number of extension requests in S4 still 1?
[ ] Was request allowed kept distinct from automatic approval or guaranteed approval?
[ ] Were no fees, penalties, exceptions, or approval criteria invented?

Real organization terms of use or legal documents may require review by the responsible staff and additional standards. This article does not replace that process. It only practices the basic method of preserving meaning while rewriting fictional operating instructions that are not laws or legal rules.

What to check yourself

Editorial example in which a human compared fictional non-legal operating instructions S1–S4 and checked whether conditions, deadlines, negation, and the distinction between request and approval were preserved in the plain-language version

  • Check that the registered-members-only condition is preserved
  • Check that within 7 days including the borrowing date is unchanged
  • Check that reserved materials still cannot be extended
  • Check that S4 preserves non-reserved materials, before the deadline, 1 extension request, request allowed, and approval not guaranteed
  • Check that no new rules or exceptions were added
Verification limits

The result is an educational editorial example created and reviewed with AI assistance. It does not verify any actual organization's rules, provide legal interpretation, or test the rewriting accuracy or latest features of any specific AI product.